Please find below some of our most frequently asked questions and answers. If there is anything we’ve missed please don’t hesitate to get in touch.

Are tickets refundable?

Unfortunately, we cannot issue any refunds for cancellations unless Pumpkin Moon has to close for unforeseen circumstances on any given day.

Can I change my booking?

You can make changes to the date on your online booking up to 7 days before your visit, subject to availability.

Do you have First Aiders on site?

Yes, we have qualified First Aiders at both our farms. Please let a member of staff know if you need help.

How do I carry my pumpkins?

Each group can use one of our colourful wheelbarrows, though do be careful with your children when using them. You might want to bring some bags if you don’t want to get your car muddy.

How long do pumpkins last for?

You can store pumpkin and squash for months before eating them if they are dry, cool, frost free and undamaged. However once carved, to keep your pumpkin looking good for longer, bring it inside or put undercover if it is raining and rub petroleum jelly or vaseline on the cut edges.

What facilities do you have?

Toilets and baby changing facilities are available at both of our farms along with contactless card machines and car parking. We also have a café stall at both our farms along with an ice cream van if the weather is suitable!

What happens to the leftover pumpkins?

The Gleaning Network and various animal sanctuaries come to collect any that are going to waste.

How much will it cost?

Pumpkin Moon is ticketed and costs £3.25 for Adults/Children. Under 2’s are free.

THIS CONFIRMS YOUR TIME SLOT ONLY.

All pumpkin, squash & gourd are an additional cost to be paid for in the field. They range in price from £1-£20.

 

 

What happens if I arrive later than my booking time?

Booking is required to avoid congestion. Slots are half hourly from 10am with last entrance at 3:30pm. These timeslots are for arrival only i.e 11am means you can arrive between 11:00 & 11.30. Once you are at the farm you can stay as long as you like. Gates close at 5pm. If you are running late we will do our best to accommodate you before 3.30pm.

 

Are dogs permitted?

For hygiene reasons only assistance dogs are allowed.

Waterproof clothes and Welly Boots?

It often rains in October so do check the weather forecast and wear waterproof clothes and welly boots. Even in good weather trainers/shoes can get muddy as it is all outside in a field.

The ground is bumpy so please take care. Do bring something to keep your car clean when you put the pumpkins in and wipes for your hands if they get muddy.

Do check social media for an update before setting off.

How to get in touch?

You can get in touch via E-mail (info@pumpkinmoon.uk) or by telephone 07776 194901.

Alternatively follow us on Facebook and Instagram (search pumpkinmoonuk) for all our latest news.

Is it wheelchair / pushchair accessible?

The ground is uneven, bumpy and could be muddy as this is a field. Contact us if you have any queries and we will try and help.

What do I need to bring?

Your ticket confirmation on your phone or a printed copy. Wear wellies or shoes suitable for a field. We have cut all the pumpkin for you.